Privacy Policy

1. Introduction

Welcome to our Privacy Policy. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal information, including your mobile phone number when you interact with our services, particularly our SMS/text messaging services.

            Our Commitment: We are committed to maintaining the confidentiality and security of your personal information, including your mobile phone number and messaging data.
        

2. Information We Collect

We may collect and process the following types of information:

2.1 Personal Information

Name and contact details (email address, phone number, mailing address)
Mobile phone number for SMS/text messaging services
Account credentials (username, password)
Demographic information (age, gender, location)
Communication preferences

2.2 Technical Information

IP address and device information
Browser type and version
Time zone setting and location
Operating system and platform
Usage data and analytics

3. SMS/Text Messaging Services

3.1 Mobile Number Collection

When you opt-in to receive text messages from us, we collect your mobile phone number solely for the purpose of:

Sending you service-related notifications
Providing account updates and alerts
Sending two-factor authentication codes
Customer service communications

3.2 Mobile Information Protection

IMPORTANT NOTICE: We DO NOT and WILL NOT share, sell, rent, or lease your mobile phone number or any mobile information to third parties or affiliates for their marketing or promotional purposes. Your mobile information is strictly protected and used only for the purposes you have consented to.

4. How We Use Your Information

We use your personal information for the following purposes:

To provide and maintain our services
To notify you about changes to our services
To provide customer support
To gather analysis or valuable information to improve our services
To monitor the usage of our services
To detect, prevent and address technical issues
To send you marketing communications (with your consent)
To comply with legal obligations

5. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: You have given consent for processing your personal data
Contract: Processing is necessary for the performance of a contract
Legal Obligation: Processing is necessary for compliance with a legal obligation
Legitimate Interests: Processing is necessary for our legitimate interests

6. Data Sharing and Disclosure

6.1 Service Providers

We may share your information with trusted service providers who assist us in operating our services, conducting our business, or serving our users. These service providers are contractually bound to keep your information confidential and secure.

6.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders or government agencies).

6.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

            Mobile Data Protection Guarantee: Your mobile phone number and related messaging data will NEVER be shared with third parties or affiliates for their independent marketing or promotional purposes. Any sharing is strictly limited to service provision and legal requirements.
        

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data in transit and at rest
Regular security assessments and audits
Access controls and authentication measures
Employee training on data protection
Incident response procedures

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Mobile phone numbers used for SMS services are retained as long as you remain opted-in to receive messages.

9. Your Rights

You have the following rights regarding your personal information:

Access: Request access to your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your data
Portability: Request transfer of your data
Objection: Object to processing of your data
Withdraw Consent: Withdraw consent at any time
Opt-Out: Opt-out of marketing communications and SMS messages

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. We ensure that appropriate safeguards are in place to protect your data in accordance with this privacy policy.

12. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, opt-out, and non-discrimination. To exercise these rights, please contact us using the information below.

13. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

14. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

15. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For material changes, we will provide additional notice via email or through our service.

Your Privacy Matters: If you have any questions or concerns about this privacy policy or our data practices, particularly regarding SMS/text messaging services and mobile data protection, please don't hesitate to contact us. We are committed to addressing your concerns promptly and transparently.